Miles away, ‘I’ll have a burger’ Fast food drive-throughs go long distance

http://www.boston.com/business/globe/articles/2006/11/05/miles_away_ill_have_a_burger/

The Burbank store is one of several Wendy’s restaurants around the country that have been testing the concept, and franchisees plan to expand to at least 200 stores by next spring because the initial tests are so promising. Other fast-food companies, including Burger King, Panda Express, and McDonald’s, have also started routing drive-through calls to remote locations to get faster and more accurate orders and let in-store employees concentrate on making food, keeping the store clean, and ringing up sales.


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