quality over quantity, or: a list of things you will never be allowed to do at your job

I found the following picture via Lifehacker, and it reminded me of my experiences working with my dad or even listening to the way he and his partners ran the business. These are things that would never fly in most businesses these days — corporate or otherwise — but then, that’s why I think people are so fed up with companies and customer service: no one seems to emphasize quality over quantity anymore.

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